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By MARK
ALAN BRAAM
Welcome to
the cyber mall.
Web sales tents
are popping up on the Internet at a frantic pace, each site hoping
to lure customers away from established merchants and suburban brick-and-mortar
malls with promises of cheaper wares and greater convenience. Amazon.com,
eBay, eToys, Shopping.com, Quixtar and many others. Each online
vendor clamors louder and louder, touting services and flaunting
prices. No wonder: Some crystal balls foresee a $380 billion electronic
market by 2003 up from an expected $31.2 billion for this
year.
And now, into
this often chaotic and suddenly crowded world of electronic commerce,
steps The E.W. Scripps Company.
After many
months of preparation, the company has officially taken a corporate-wide
plunge into e-commerce, rolling out a new custom-made software application
simply called ScrippsCommerce that will enable all
Scripps properties to work off the same platform and build their
own electronic marketplace.
And, if things
go as planned, it will also establish the media firm as the major
player in a new and vital niche: local market e-commerce.
"We're essentially
putting together a Chamber of E-Commerce for the local community,"
says Phil Harris, Scripps new media manager/Internet sales &
strategic development. "Why? Our papers and broadcast stations derive
income from these local retailers and every year the retailers face
more and more competition, not only from the local Wal-Mart, but
now from people who are selling online.
"Well, the
local guy has trouble competing with that. And if he has trouble
competing, he brings in fewer dollars for himself and has
fewer dollars to spend with us when advertising.
"So, we can
come to him as a friend and say, 'Listen, we know it's tough and,
hey, you are important to us because you are our lifeblood. We want
to help you compete here's what we're going to do for you
...'"
But before
explaining what Scripps is going to do, let's delve into what the
company was and still is facing.
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